Mary Hardenbergh, CPMSM, President and Founder of The Hardenbergh Group and Hardenbergh Interim Staffing Group, has enjoyed contributing to the medical staff and credentialing services industry since 1986. Mary was a Corporate Director of Medical Affairs when she successfully established one of the first centralized credentialing organizations and single medical staff structures in the country for a major multi-entity health system in 1988. This led to national attention and the development of a sought-after healthcare consulting business. Mary discovered a need in the staffing field while consulting in hospital medical staff departments that could not be overlooked. The demand for highly-skilled temporary medical staff professionals (MSP) around the country was evident. She created a team of many of the best certified MSPs around the country to travel on-site to health systems, CVOs, credentialing departments, insurance plans, and other healthcare entities to step in and provide their expertise seamlessly, efficiently, and needing no training. Many of the original MSP team is still lending their expertise to Hardenbergh 20+ years later, in addition to the hundreds more that have joined the Hardenbergh pool of phenomenal medical services professionals.
Hardenbergh continues to be the leader in the staffing industry for medical staff services and credentialing with the help of these “best of the best” MSPs and a top-notch corporate team continuing the personalized-service approach with both contractors and clients, which has allowed Mary to change business gears and become active in other community and national projects.
Judy is the primary liaison and interface with our clients. As a dual certified (CPCS/CPMSM) Medical Services Professional (MSP) with over 20 years’ experience, Judy’s vast industry experience, knowledge and expertise are instrumental to understanding each individual client’s needs to successfully identify the right MSP for the role and to ensure the client experience with Hardenbergh is positive. Judy believes business is centered on fostering relationships and establishing a foundation of trust with clients and MSPs which includes training, coaching, and mentoring. Prior to joining The Hardenbergh Group in 2008, Judy gathered invaluable experience traveling across the United States in various MSP roles. She was instrumental in developing centralized credentialing operations for major health systems, restructuring medical staff services departments, and promoting process improvement and credentialing initiatives to help clients formulate an effective strategy to ensure compliance with regulatory mandates.
Judy is a graduate of Central Michigan University with a concentration in Organization Administration, and is pursuing her Masters in Leadership and Project Management.
Donna oversees Hardenbergh's day-to-day business operations and is primarily responsible for attracting, retaining, and working with our Medical Services Professionals and supporting our client needs. She joined the firm in 2008 to help with internal processes and business initiatives supporting the firm's business growth. Since that time, Donna has been involved in or worked directly in every functional area of our business. She values and finds the people side of her role the most enjoyable and enriching. Donna brings more than 20 years of project, training and workforce management experience within both small and Fortune 500 organizations. Donna holds a Bachelor's and Master's degree in Business Administration.
In her spare time, Donna most enjoys spending time with her friends and family and it is always a bonus when that can be coupled with doing something fun and exciting while checking off the places on her travel bucket list.
Bennie has worked with Hardenbergh since 2011. She supports our clients and consultants in numerous ways. Bennie also supports the firm's engagement with approximately 60 NAMSS-affiliated conferences. Bennie believes you differentiate yourself as a business in small ways, too. Bennie ensures each interaction our consultants and clients have with Hardenbergh is positive. She never misses an opportunity to acknowledge a colleague's birthday, milestone or special event.
Bennie majored in accounting at Sam Houston University and, after a successful career in the Detroit Public School System, joined Hardenbergh. Bennie is very active with her church and cheers for her Detroit Tigers baseball team. Bennie is very proud of her 4 children and 5 grandchildren. Bennie is an avid traveler and recently visited Poland, Italy and Ireland.
Barb is a key liaison and interface for our clients. She has nearly 20 years of experience in credentialing, medical education, physician relations, and physician recruitment. Prior to joining Hardenbergh, Barb served as the director of medical staff services, credentialing, and provider enrollment at University Hospitals Health System (UH) in Cleveland, OH where she began in 2007 as the manager of the medical staff office. At UH, Barb led the centralization of UH's medical staff services and credentialing departments, the department’s conversion to a paperless operation, and the integration of six new hospital medical staffs into the system. Prior to UH, she served as an independent contractor for Hardenbergh and held various leadership roles in medical staff services and physician relations and recruitment at other medical centers.
Barb earned her Bachelor degree and graduated Cum Laude from Kent State University and earned her Masters of Business Administration from Ashland University. In addition, she has completed a fellowship in medical staff development, earned her certification as a physician recruiter through the American Academy of Medical Management, is a certified fellow in the Association for Advancing Physician and Provider Recruitment, and holds CPMSM and Lean Six Sigma certifications.