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Hardenbergh Group

Digital Transformation and the Impact on Medical Staff Services

Healthcare delivery continues to evolve, and technology impacts almost every aspect of how Medical Services Professionals (MSPs) perform their roles. The emergence of digital healthcare and ongoing issues with patient “access” have created opportunities for MSPs to innovate and make a difference in their profession, career path, and healthcare organization.

In this program, Melissa Walters, MHA, FMSP, CPMSM, CPCS explains:

  • How digital transformation is impacting MSPs,
  • What skills and knowledge will be important to their long-term success, and
  • How MSPs can work collaboratively with colleagues and leadership to introduce innovative practices and advance the profession.


Hosted by Michigan Association Medical Staff Services (MAMSS). Sponsored by The Hardenbergh Group.