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Hardenbergh Group

Establishing Quality Metrics and Clinical Benchmarks for Telehealth Programs

Telehealth is changing the health care landscape forever. Many organizations are requesting guidance on how to adapt their practices and performance measures to successfully deliver telehealth services. This webinar will provide an overview of the impact that telehealth is making on care delivery as well as critical guidance on program needs for the Medical Services Professional, best practice guidelines in quality metric review, and guidance on implementing telehealth protocols and associated performance measures.

In this program, Don Lefkowits, MD and Gigi Sorenson, MSN, RN will:

  • List essential elements for developing a telehealth program.
  • Describe quality metrics and clinical benchmarks related to telehealth.
  • Discuss best practices related to telehealth.


Hosted by Michigan Association Medical Staff Services (MAMSS). Sponsored by The Hardenbergh Group and MDReview.