Lisa Velasco joined The Hardenbergh Group in 2020 as Director of Professional Services. She brings nearly 30 years of experience with hospitals and managed care organizations, accreditation and regulatory standards, healthcare law, credentialing and privileging, start-up operations, mergers and acquisitions, physician relations, recruitment, and practitioner wellness. In addition, she has been both a Hardenbergh client and worked with Hardenbergh as an Independent Contractor.
Prior to joining Hardenbergh, Lisa served as the System Director of Physician Services at NCH Healthcare System where she successfully developed and implemented the professional practice evaluation process as well as an online credentialing and privileging process, while also maintaining compliance for regulatory agencies and accrediting bodies for the NCH Healthcare System Medical Staff Office, NCHMD, Inc. CVO, and Southwest Florida Physician’s Association. Lisa received the Quality Award in 2018 for reducing the turn-around time for processing applications and improving efficiencies and was recognized for best practice by The Joint Commission in 2019 for her online survey process.
Before NCH, Lisa served as the Corporate Credentialing Project Manager for Baptist Health South Florida, the Manager of Medical Staff Services and Graduate Medical Education for West Kendall Baptist Hospital, and the Director of the Corporate Credentialing Office for Jackson Health System.
Lisa maintains her Certified Professional Medical Staff Services Management (CPMSM) and Certified Provider Credentialing Specialist (CPCS) status. She completed the NAMSS Leadership Certificate Program in 2018, has served on the NAMSS Certification Commission and Ethics Committee, and has served in leadership roles on the local, state, and national level. Lisa is also a licensed physical therapist assistant and a certified health coach.