Resources

As a follow-up to our webinar, Laurel McCourt, MD, former Joint Commission Surveyor, and Sara Cameron, CPMSM, CPCS, Senior Director, Professional Services, Hardenbergh Group, answer your questions about how to successfully prepare for an upcoming survey.

As a follow-up to our webinar, Donald Lefkowits, MD, FACEP, Executive Director, and Brock Bordelon, MD, FACS, Medical Director, at Hardenbergh Group answer your questions about state medical boards.

Two powerful days to impact an organization's future.

As a follow-up to our webinar, Brock Bordelon, MD, Medical Director at Hardenbergh, answers your questions about how to better identify, support and rehabilitate medical staff members struggling with troublesome behavior. Read more about how to effectively manage behavior that crosses the line.

Improving a patient's clinical outcomes relative to the cost of care is a goal embraced by stakeholders across a health continuum.

Accurate, reliable, consistent provider data is critical for onboarding, credentialing, privileging, enrollment, and provider directories.

Robotic Process Automation (RPA) sounds intimidating, but it is nothing more than automating human process activities to make things more streamlined, improve efficiencies and improve accuracy.

The credentialing process is very time consuming, particularly when in-house resources are stretched thin and duplicate processes across multiple service lines add more to the workload.

The emergence of digital healthcare and ongoing issues with patient “access” have created opportunities for MSPs to innovate and make a difference in their profession, career path, and healthcare organization.

The popular podcast series Dr. Death, which covers the story of Dr. Christopher Duntsch, a former neurosurgeon convicted of gross malpractice who is now serving a life sentence in prison, has captured the nation’s imagination.

Everyone knows that going paperless has advantages. Most medical staff offices (MSOs) have made strides toward going paperless, but some processes often linger and still need to transition. Medical Services Professionals (MSPs) planning to reduce or eliminate those final paper processes will likely encounter challenges. However, any MSO can finish the transition with some planning and preparation.

The Hardenbergh Group’s client, a large, Connecticut acute care hospital, has served its community for decades. The hospital was acquired by a major hospital and health system in 2015. The hospital turned to The Hardenbergh Group to fill its void.