Resources

To understand why MSPs are referred to as the "Guardians of Patient Safety," read the unbelievable true story of serial-killer Michael Swango. Despite early warning signs, and repeated patterns of death, Swango managed to gain access to, and harm vulnerable patients. Read more about how healthcare credentialing evolved, and the passing of important legislation as a result of this case. and the crimes committed.

Improving a patient's clinical outcomes relative to the cost of care is a goal embraced by stakeholders across a health continuum.

Supporting the stabilization of a systemwide CVO.

Preparing for a regulatory survey can be a daunting, and at times, overwhelming task; but there are steps you can take to help your organization with survey readiness.

This presentation will highlight the interactions between the Medical Services Professional, the Medical Staff Leader and the Attorney.

MSPs carry the burden of the inevitable “ask” to do the impossible.

Accurate, reliable, consistent provider data is critical for onboarding, credentialing, privileging, enrollment, and provider directories.

Robotic Process Automation (RPA) sounds intimidating, but it is nothing more than automating human process activities to make things more streamlined, improve efficiencies and improve accuracy.

Many physician leaders, both paid and volunteer, find themselves appointed, elected, or hired into leadership positions with little or no leadership training.

Telehealth is changing the health care landscape forever. Many organizations are requesting guidance on how to adapt their practices and performance measures to successfully deliver telehealth services.

The popular podcast series Dr. Death, which covers the story of Dr. Christopher Duntsch, a former neurosurgeon convicted of gross malpractice who is now serving a life sentence in prison, has captured the nation’s imagination.

Everyone knows that going paperless has advantages. Most medical staff offices (MSOs) have made strides toward going paperless, but some processes often linger and still need to transition. Medical Services Professionals (MSPs) planning to reduce or eliminate those final paper processes will likely encounter challenges. However, any MSO can finish the transition with some planning and preparation.