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Hardenbergh Group

Thought Leadership Series 2024

Value-based Healthcare and Its Impact on Credentialing, Privileging and Quality

Wednesday, March 20, 2024
1-2pm Eastern Time

Improving a patient’s clinical outcomes relative to the cost of care is a goal embraced by stakeholders across a health continuum. In recent years, value-based healthcare and its alignment with reimbursement has emerged as a preferred alternative (or replacement) to fee-for-service models. The impact on credentialing, privileging, and quality is significant as the shift requires changes in existing processes.

This presentation will describe the delivery of value-based healthcare, its impact on revenue cycle management and the organized medical staff and hospital. Focus will be given to the effect on credentialing, privileging and quality processes and the potential changes physicians and hospitals should consider in the development of a comprehensive value-based healthcare program.

At the conclusion of the presentation, attendees will be able to:

  1. Define value-based healthcare delivery and reimbursement
  2. Identify at least 3 areas of impact on healthcare delivery in their institution
  3. List at least 3 possible improvements to current quality processes to meet the challenge of establishing a value-based healthcare delivery program


Mark Smith

MD, MBA, Chief Medical Officer

Dr. Smith is the Chief Medical Officer for The Hardenbergh Group. He brings 30 years of clinical practice and hospital management experiences to his work with physicians and hospitals across the United States. He is a Clinical Professor of Surgery (Voluntary) in the Vascular and Endovascular Surgery Section at the University of California, Irvine Medical Center. His area of interest is in treating patients with venous disorders.

Dr. Smith’s clinical practice as a surgeon and multiple roles in senior hospital administration make him uniquely qualified to assist clients to develop solutions to their complex problems. He has expertise in system quality and performance improvement, peer review, ongoing and focused professional practice evaluation, management of deficient practitioner performance, criteria-based privileging, low volume practitioners, ED call and external focused review.

He is a fellow of the American College of Surgeons. He is a member of the American College of Healthcare Executives, the Society for Vascular Surgery, and the Southern California Vascular Surgical Society. He is serving on the Committee for Political Action of the Society of Vascular Surgery.  He also holds a certification as a quality professional, CPHQ, from the NAHQ.

 Dr. Smith is a graduate of Jefferson Medical College. He received his general surgery residency training at the University of Kansas Medical Center and had Cardiac and Vascular Surgery fellowships at the Hospital of the University of Pennsylvania. Dr. Smith holds an M.B.A. from the University of Phoenix.


Joni Orand

Joni Orand has worked in the healthcare industry for thirty years, in both managed care and hospital environments assisting payers, providers and staff. She has experience in all aspects of operations, revenue cycle management, provider data management, quality improvement initiatives and outcomes. Joni holds a degree in Corporate Communications, with minors in Interpersonal Communication and International Studies in Communications.

Joni is a certified trainer, speaker and coach, and is known for creating and delivering presentations, webinars, published articles and blogs. In addition, she is a motivational speaker both in person and via webinar, and coaches clients in the development of quality performance improvement plans both professionally and personally.  Joni speaks as a Subject Matter Expert at many industry events, has published numerous articles and has award-winning blogs.